The Department should ensure that the time period mentioned in the Charter for delivery of services is followed strictly to make this charter a success - Hon'ble MOC&IT.
F No. 3-04/2016-PG
Governemnt of India
Ministry of Communication & IT
Department of Posts
Dak Bhawan, NewDelhi
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Dated 11th July, 2016
To,
All Head of
Circles
Subject:
Revised Citizen’s Charter of Department of Posts.
Madam/Sir,
The Citizen’s
Charter of the Department of Posts has been reviewed and revised. The revised
Citizen’s Charter has been approved by the Hon’ble MOC&IT on 04.07.2016 and
is ready for wide scale dissemination.
While
approving the Citizen’s Charter, Hon’ble MOC&IT viewed that:
“The Department
should ensure that the time period mentioned in the Charter for delivery of
services is followed strictly to make this charter a success.”
Detailed
copy of the Citizen’s Charter will be made available on the Department website
i.e. indiapost.gov.in.
Short
version of the Citizen’s Charter is enclosed with this communication. It is
requested to display this short version in all the prominent Post Offices and
all administrative offices.
Soft copy
of the short version of Citizen’s Charter in PDF format is also being e-mailed.
Yours Faithfully,
(K Mathivanan)
Director (PG)
